Terms & Policies

 

RESERVATION POLICIES:

Your retreat reservation will be processed through Hotel Vista Pacifico's office. We will accept reservations in specific rooms on a first come, first served basis. Please include your first preferences for rooms in your correspondence with us and we will try to place you in your preferred room type. A deposit of 50% of the total retreat package is required to hold your spot. The payment may be made by credit card, PayPal or bank transfer in Costa Rica or Canada. Please contact us by email for a full list of policies and requirements.

CANCELLATION POLICY:

Cancellation of your package is non-refundable. The 50% deposit which is required at the time of booking can not be refunded by our staff. We do, in some cases, offer a transfer of deposit to another future travel date. Please consult by email if you need to cancel your trip.

CHECK-IN:

Check in time at the Hotel Vista Pacifico is after 2pm on the first day of the retreat. If you are not traveling to the retreat directly from the airport with the group, please contact us to let us know your plans.

FACILITIES:

Your Esencia Solar Retreat is located at Hotel Vista Pacifico in Jacó, Costa Rica. The hotel is a small boutique hotel on a high hill on the outskirts of town. The walk to the beach/ town takes approximately 30-45 minutes (about 3 km) and is very sunny. We suggest only walking to town in the early morning or late afternoon to avoid the heat. The hotel is family owned and operated, and is very comfortable, intimate and secure. Our rooms feature free amenities to make you feel completely comfortable and at home. Services included are 24 hr. front desk/concierge, Outdoor Swimming Pool, Free WiFi in all areas of the hotel, Cable TV (HBO included), Ceiling Fans and standing fans (A/C available in some rooms), Small Refrigerators (large refrigerators in full kitchens of apartment rooms), Coffee makers (coffee, tea, filters, milk and sugar included), Filtered drinking water, Bathroom amenities like shampoo, conditioner and shower gel, Maps of the area and information book, Yoga Mats and other props, Free Parking in two parking areas. There is no spa onsite, but spa treatments can be given by visiting practitioners in individual rooms.

MEDICAL CONCERNS:

Please inform us if you have any medical conditions that we should be aware of, or any allergies or food intolerances that you have so that we can prepare foods that are suitable to your diet. If you have issues with stairs, please inform us so that we can give you a more accessible room. Hotel Vista Pacifico is completely wheelchair accessible and we pride ourselves on our inclusiveness, with all activities available to our guests no matter their physical ability or experience.